Frequently Asked Questions
What are your shipping options and delivery timelines?ā¼
Welcia Singapore offers standard doorstep delivery within 3 to 5 business days. Enjoy free shipping on all fashion orders exceeding $80 across the island.
How can I return or exchange an item?ā¼
We accept returns within 14 days of receipt. Ensure items are unworn with tags attached; simply contact our support team to initiate your seamless return process.
Which payment methods do you currently accept?ā¼
We support all major credit cards, including Visa and Mastercard, alongside digital wallets like PayNow and GrabPay for a secure and convenient checkout experience.
How do you ensure the quality of your fashion items?ā¼
Every garment undergoes a rigorous multi-point inspection for fabric integrity and stitching. We partner only with trusted manufacturers to ensure premium quality for our customers.
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